Managed IT Support

Get a hassle-free IT Support contract in place for your business quickly and easily by contacting us for a bespoke quote.

  • Hassle free IT for businesses
  • All your services in one place
  • A tailored package to suit your business needs
  • Unlimited remote support from our experienced engineers
  • Site visits when required
  • 24/7 remote monitoring, to prevent issues and down time
  • Short term contracts are available upon request
  • Optional additional services including web, hosting, phones, broadband, CCTV and Alarms.

Internal Monitoring Systems

As part of the managed service provision, we monitor your IT and Web systems closely using our high-tech internal dashboard and alert system.

Should an issue arise with any of the systems we manage and monitor on your behalf, we’ll be notified via our internal alert system.

We proactively identify the issue and often fix it before it affects production. 

Cost Savings

Did you know it would cost over £20,000 per year to hire your own in-house IT engineer, not to mention covering holiday and sickness?

Our engineers combined knowledge of various systems, software and hardware make our IT support contracts not only more cost-effective but also more efficient than hiring in-house.

At Mellow Marsh we treat our clients like friends and colleagues, we’re all one team with the same end goal in mind; making your IT run as smoothly as possible. 

Software Support

We provide support and assist with most software queries, our most common include;

  • Server 2008 - 2019
  • Windows 7 - Windows 10
  • Office 2010 - 2019
  • Office 365
  • Sage
  • SQL
  • Exchange
  • Hyper-V
  • Linux

We can audit your current software set up to establish whether it is adequate for your business. Once we know more about your objectives, we can make recommendations on upgrades or new systems that would help you get the most out of your IT operation, increase efficiency and maximise security.

Regular updates ensure your software is stable and secure, decreasing the potential security risk.

Remote Working

We know how important it is to be agile and adapt to changing times, our flexible working solutions allow you to work from home or on the go.

Keeping you up to date with the ever changing world of IT. 

Find out more here


IT Helpdesk

You can raise a ticket via the online portal or our helpdesk engineers are available for support between 9am to 5pm, Monday to Friday. 

Tel: 01902 544 135


Wednesday, 5th June 2024
Thank you Paul!
Tuesday, 23rd April 2024
Excellent customer support thank you
Tuesday, 9th April 2024
Guy was speedy and dealt with my issue very well
Thursday, 28th March 2024
Jason very swiftly sorted issue out with computer remotely....fab service
Thursday, 18th January 2024
Thanks for responding quickly
Wednesday, 6th December 2023
Excellent service
Monday, 6th November 2023
Paul was great as always :)
Monday, 23rd October 2023
quick efficient friendly customer service...would highly recommend