Managed IT Support

Support contracts from £50 + VAT per month

  • Hassle free IT for businesses
  • All your services in one place
  • A tailored package to suit your business needs
  • Unlimited remote support from our experienced engineers
  • Site visits when required
  • 24/7 remote monitoring, to prevent issues and down time
  • Short term contracts from £50 + VAT per month
  • Optional additional services including web, hosting, phones, broadband, CCTV and Alarms.

If you don’t have a contract, one off support is available from £35 + VAT

IT Helpdesk

Our engineers are on hand for helpdesk support between 9am and 5pm Monday to Friday
You can raise a ticket by simply calling or emailing
Tel: 01902 544 135
Email: support@mellowms.co.uk

Internal Monitoring Systems

As part of the managed service provision, we monitor your IT and Web systems closely using our high-tech internal dashboard and alert system.

Should an issue arise with any of the systems we manage and monitor on your behalf, we’ll be notified via our internal alert system.

We proactively identify the issue and often fix it before it affects production. 

Software We Support

Regular software updates ensures your software is stable and secure decreasing the potential security risk.
We’ll assist with any software enquiries, our most common include;

  • Server 2008-2019
  • Windows 2007-2010
  • Office 2010-2019
  • Office 365
  • Sage
  • SQL
  • Exchange
  • Hyper-V

We can audit your current software to establish whether it is adequate for your business functions. Once we know more about your business objectives, we can make recommendations on upgrades which would mean you get the most out of your IT operation, increase efficiency and maximise security.

Remote Working

Keeping you up to date with the ever changing world of IT. We know how important it is to be agile and adapt to changing times.

Our flexible working solutions allow you to work from home or on the go.

Cost Savings

Did you know it would cost over £20,000 per year to hire your own in-house IT engineer, not to mention covering holiday and sickness.


Our engineers combined knowledge of various systems, software and hardware makes our IT support contract not only more cost effective, but also more efficient than hiring in-house.


At Mellow Marsh we treat our clients like friends and colleagues, we’re all one team with the same end goal in mind; making your IT run as smoothly as possible. 

Wednesday, 8th April 2020
Great service from Paul, despite feeling under the weather himself and working in these difficult circumstances.
Wednesday, 8th April 2020
Steve is always efficient, friendly and lets you know what he is doing. He always come back to you where necessary.
Tuesday, 7th April 2020
Jason excellent as always, called me within minutes. Thank you
Friday, 3rd April 2020
Came back really quick and sorted the issue excellent service. Thank you
Monday, 23rd March 2020
Jason has been amazing through out this whole process of setting us up to work from home. Thank you for all your help Jason massively appreciated.
Monday, 9th March 2020
Fast and efficient help as always!
Friday, 6th March 2020
problem was identified & rectified immediately
Tuesday, 3rd March 2020
5***** service as always !!