Managed IT Support

Support contracts from £50 + VAT per month

  • Hassle free IT for businesses
  • All your services in one place
  • A tailored package to suit your business needs
  • Unlimited remote support from our experienced engineers
  • Site visits when required
  • 24/7 remote monitoring, to prevent issues and down time
  • Short term contracts from £50 + VAT per month
  • Optional additional services including web, hosting, phones, broadband, CCTV and Alarms.

If you don’t have a contract, one off support is available from £49 + VAT

Internal Monitoring Systems

As part of the managed service provision, we monitor your IT and Web systems closely using our high-tech internal dashboard and alert system.

Should an issue arise with any of the systems we manage and monitor on your behalf, we’ll be notified via our internal alert system.

We proactively identify the issue and often fix it before it affects production. 

Cost Savings

Did you know it would cost over £20,000 per year to hire your own in-house IT engineer, not to mention covering holiday and sickness?


Our engineers combined knowledge of various systems, software and hardware make our IT support contracts not only more cost-effective but also more efficient than hiring in-house.


At Mellow Marsh we treat our clients like friends and colleagues, we’re all one team with the same end goal in mind; making your IT run as smoothly as possible. 

Software Support

We provide support and assist with most software queries, our most common include;

  • Server 2008 - 2019
  • Windows 7 - Windows 10
  • Office 2010 - 2019
  • Office 365
  • Sage
  • SQL
  • Exchange
  • Hyper-V
  • Linux

We can audit your current software set up to establish whether it is adequate for your business. Once we know more about your objectives, we can make recommendations on upgrades or new systems that would help you get the most out of your IT operation, increase efficiency and maximise security.

Regular updates ensure your software is stable and secure, decreasing the potential security risk.

Remote Working

We know how important it is to be agile and adapt to changing times, our flexible working solutions allow you to work from home or on the go.

Keeping you up to date with the ever changing world of IT. 

Find out more here

 

IT Helpdesk

You can raise a ticket via the online portal or our helpdesk engineers are available for support between 9am to 5pm, Monday to Friday. 


Tel: 01902 544 135
Email: support@mellowms.co.uk

 

Monday, 11th July 2022
Excellent as always, thanks Jason
Friday, 13th May 2022
Jase is a legend!! Top notch service once again
Wednesday, 13th April 2022
Prompt response, efficient as always.
Monday, 14th March 2022
Always helpful and Luke has been a great help where possible. Thank you
Thursday, 3rd March 2022
Always helpful, always professional, always sort the problem
Wednesday, 26th January 2022
Always manage to sort out our IT issues however big or small, brilliant service
Wednesday, 19th January 2022
Prompt service thank you
Monday, 29th November 2021
Really helpful, quickly identified the problem with 2 pc's and fixed very quickly