Please note that due to Covid-19 we are experiencing a high volume of tickets due to our clients preparing to work from home.
Our response rate may be delayed and we are prioritising tickets accordingly. Thank you for your patience.

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Welcome to the MMS Blog! Below are a selection of articles we think may come in handy for you.

Do you know who you are talking to?

Tuesday, August 6, 2019

Do you know who you are talking to?

It has come to our attention that there has been a large increase in scam calls circulating. These calls are primarily mimicking companies such as Microsoft or BT.

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Meet the MMS family!

Thursday, July 4, 2019

Meet the MMS family!

The MMS Group would like to introduce you to our extended family: Mellow Marsh Software Ltd, MMS Comms Ltd, MMS Access Control and MMS UK.

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MMS Website Makeover

Tuesday, June 4, 2019

MMS Website Makeover

Mellow Marsh Software (MMS) value their clients and aim to prioritise their client’s experience of each aspect of working with MMS. In order to optimise this experience, the MMS marketing and web development team have worked together tirelessly to provide clients with a new, upgraded website.

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A festive nudge

Tuesday, December 11, 2018

A festive nudge

Christmas is fast approaching....Mince pies, mulled wine and mistletoe are no doubt amongst your Christmas-themed thoughts. Without trying to sound like Scrooge, here's a little reminder to update your website and let your customers know your opening times during the festive period.

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PIA Wealth Management & Mellow Marsh Software Ltd

Tuesday, December 11, 2018

PIA Wealth Management & Mellow Marsh Software Ltd

In its capacity as IT Support Partner, Mellow Marsh Software Ltd (MMS) manages and pro-actively monitors the IT security control at PIA Wealth Management in Wolverhampton.

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Office 365 and Hosted Exchange

Tuesday, December 11, 2018

Office 365 and Hosted Exchange

Recently we have seen a few instances of customers having trouble accessing emails following registration to Office 365.

MMS set up your work email account to point at a secure server and sync your emails to your devices.

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SSD's and Bitlocker

Tuesday, December 11, 2018

SSD's and Bitlocker

A recent study carried out by researchers Carlo Meijer and Bernard van Gastel from Radboud University, Netherlands has found a security compromise in a number of solid-state drives (SSDs).

A SSD is a smaller and more efficient hard drive which is slowly replacing the larger and more traditional hardware.

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E-mail Scams

Monday, July 16, 2018

E-mail Scams

We are seeing a rise in a certain type of e-mail scam at the moment. The messages very in their exact content, but they claim to have planted a virus in a website you have viewed recently, and have obtained all of your passwords and friends e-mails/names. The e-mails do all tend to be worded in poor English, so are very easy to spot.

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Staff Training Window

Monday, July 16, 2018

Staff Training Window

As part of our commitment to continually improving our service, we are now introducing a fixed training window for our staff, which will happen every 2nd Friday between 12:30pm and 1pm. The first of these sessions will take place this Friday, 20th July, during which time the team will knowledge share and receive interim training on our every day technologies.

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Home Working

Thursday, May 3, 2018

Home Working

Have you considered the benefits of home working? Whilst no role is exactly the same and cultures differ between workplaces, this technology can offer you powerful options, from backups in case of bad weather to flexible working conditions, we have a wide range of solutions that you could implement.

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Useful Links

Here are some links that may come in handy when using our website.

IT and Web services tailored to suit your business requirements

On-site or remote IT support available

IT support packages and pay-as-you-go ad hoc support available

Highly vigilant back up and security processes

Pricing is transparent, flexible and bespoke to your business

WHAT OUR CLIENTS SAY ABOUT US

Wednesday, 8th April 2020
Great service from Paul, despite feeling under the weather himself and working in these difficult circumstances.
Wednesday, 8th April 2020
Steve is always efficient, friendly and lets you know what he is doing. He always come back to you where necessary.
Tuesday, 7th April 2020
Jason excellent as always, called me within minutes. Thank you
Friday, 3rd April 2020
Came back really quick and sorted the issue excellent service. Thank you
Monday, 23rd March 2020
Jason has been amazing through out this whole process of setting us up to work from home. Thank you for all your help Jason massively appreciated.
Monday, 9th March 2020
Fast and efficient help as always!
Friday, 6th March 2020
problem was identified & rectified immediately
Tuesday, 3rd March 2020
5***** service as always !!
Thursday, 27th February 2020
I raised a technical query with Steve on the Support desk & he found a solution which was acceptable & talked me through how to effect what I need to do very easily
Wednesday, 12th February 2020
Great Service. very fast and efficient
Monday, 3rd February 2020
Took some time for your engineer Steve to inform me he had re-booted routers an hour before he called, but his action had made an improvement to our system this morning & I understand we were not alone in have WiFi issues today!
Wednesday, 29th January 2020
Jase has great customer service, he is always friendly and chatty. Always gets our jobs completed in a timely manner and keeps me up to date with issues that take a bit longer to resolve
Friday, 24th January 2020
I just wanted to write to say a big thank you for coming up to Bolton on Wednesday for my new installation. It's been working a dream and I've got so much work done by just being able to get access to what I need and get on with things.
Monday, 20th January 2020
very quick turn around for this latest request. Initial request was a little delayed but overall exactly as we needed.
Monday, 6th January 2020
Jason's manner is excellent as always and deals with situations quickly and effectively always keeping me up to date with the progress even if he cannot resolve straight away! On this occasion he was very efficient with my requests.
Tuesday, 17th December 2019
Very informative and quick resolution, thank you Jamie!
Sunday, 15th December 2019
Jason dealt with the issue promptly and he is always very helpful

MMS work in partnership with globally recognised software and hardware providers. Our partnerships enables us to offer you competitive prices on 3rd party technology.

Our service provision is independent so you can rest assured our recommendations are based on what is best for your business.

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